Do you have a "Pick Up" Option ?
Yes we do ! Backers who can pick-up the game at our Montreal office will have their shipping cost refunded.
Last updated: January 17, 2017 12:43
Is Kiwetin available in other languages ?
Kiwetin will be released in English and French at launch, in a bilingual version. Rules booklet will be available in English, French, Spanish and German (Digital PDF). Maybe later, other languages will be develloped.
Last updated: January 23, 2017 07:00
How many miniatures in the box ?
There is 6 highly detailed miniatures in the box. We only showcase the 3 spirits because there will be 2 of each. Allowing games up to 6 players.
Last updated: January 17, 2017 13:09
Can i get my miniatures painted ?
Of course ! it’s now an available option. Simply change your pledge amount with an extra $8 if you have a pledge including 1 box or $16 if your pledge included two boxes (GALE). That easy !
Last updated: February 06, 2017 12:45
Do you have a “Pick Up” Option ?
Yes we do ! Backers who can pick-up the game at our Montreal office will have their shipping cost refunded. Last updated: Tue, Jan 17 2017 3:43 pm EST
Is Kiwetin available in other languages ?
Kiwetin will be released in English and French at launch, in a bilingual version. Rules booklet will be available in English, French, Spanish and German (Digital PDF). Maybe later, other languages will be develloped. Last updated: Mon, Jan 23 2017 10:00 am EST
How many miniatures in the box ?
There is 6 highly detailed miniatures in the box. We only showcase the 3 spirits because there will be 2 of each. Allowing games up to 6 players. Last updated: Tue, Jan 17 2017 4:09 pm EST
Can i get my miniatures painted ?
Of course ! it’s now an available option. Simply change your pledge amount with an extra $8 if you have a pledge including 1 box or $16 if your pledge included two boxes (GALE). That easy ! Last updated: Mon, Feb 6 2017 3:45 pm EST
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.